
What We offer
What Makes Us Different
We Work Inside Your Firm
We embed ourselves into your systems, your CRM, and your team culture. From day one, we learn how your firm communicates, converts, and delivers—then we level it up.
Custom Workflows & Intake Scripts
No templates here. We develop scripts, follow-up sequences, and intake journeys based on your voice, brand, and case criteria—because no two firms are alike.
Hands-On Intake Coaching
We don’t just “train and leave.” We shadow calls, review notes, and coach your team live to help them build habits that close more cases.
Real-Time Adaptation
As your firm grows, so does your intake strategy. We adjust scripts, messaging, and workflows on the fly to support new campaigns, partners, or case types.

How Our Company Compares
Feature | Level Up Client Services | Call Center | After Hours Coverage Pay Per Sign |
---|---|---|---|
Built and managed intake teams in real PI firms | ✅ Yes | ❌ No | ❌ No |
10+ years PI-specific intake experience | ✅ Yes | ❌ No | Maybe |
Works directly in your systems tailored to your PI law firm | ✅ Yes | ❌ No | ❌ No |
Focuses on both lead conversion + retention | ✅ Yes | ❓ Sometimes | ✅ Yes |
Custom scripts, workflows, and live training | ✅ Yes | ❌ No | ❓ Sometimes |
Real-time reporting & conversion tracking | ✅ Yes | ❓ Sometimes | ❌ No (generic not insightful or recommendations made) |
Flexible after-hours & weekend intake support | ✅ Yes | ✅ Yes | ✅ Yes |
Ongoing support + optimization (not one-off) | ✅ Yes | ❌ No | ❓ Sometimes |
Hundreds and multiple clients loses personalized touch and attention | ✅ Yes | ❌ No | ❓ Sometimes |
Intake Intel
We begin with a forensic intake audit—uncovering where leads fall through, which sources perform best, and how much potential revenue is being left behind
Precision Build
We implement powerful, ready-to-go workflows, scripts, and CRM integrations designed specifically for PI firms—no generic solutions here.
Conversion Mastery
Through live training, shadowing, and real-time feedback, we elevate your team’s confidence and close rate. Every intake specialist becomes a conversion pro.
Performance Lock
Our ongoing quality control ensures your system stays sharp. You’ll receive monthly intake scorecards, conversion metrics, and compliance checks to maintain peak performance.